Shipping Policy
Delivery Coverage
We deliver all over Pakistan, including major cities and remote areas.
Delivery Time
- Major Cities: 2–4 working days
- Other Areas: 3–6 working days
Delivery times may vary during peak seasons, sales, or public holidays.
Shipping Charges
Shipping charges are calculated at checkout.
We occasionally offer free shipping promotions, which will be clearly mentioned on the website.
Order Confirmation
After placing your order, you will receive:
- SMS confirmation
- Email confirmation (if provided)
Our team may contact you for order verification before dispatch.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email.
Returns & Exchange Policy
We want you to love your purchase. If there’s an issue, we’re here to help.
Exchange Eligibility
We offer a 7-day exchange policy for:
- Wrong size received
- Defective product
- Incorrect item delivered
To be eligible for exchange:
- Item must be unused
- Tags must be intact
- Product must be in original condition
Non-Returnable Situations
We do not offer returns or exchanges for:
- Change of mind
- Slight color differences due to screen settings
- Incorrect size selected by customer
Please check the size chart carefully before ordering.
Exchange Process
- Contact us within 7 days of receiving your order.
- Share your order number and product images (if defective).
- Our team will guide you through the exchange process.
- Customer may need to pay reverse shipping charges (if applicable).
Refund Policy
Refunds are only applicable in case of:
- Out-of-stock item after payment
- Order cancellation before dispatch
Refund processing time: 5–7 working days